Returns and Warranty Policy
At Nawabizzmart, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, you may request a return under the conditions below.
1. Returns Eligibility
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Products can be returned within 7 days of delivery in their original condition, unused, and with all original packaging and tags intact.
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Items that are damaged, defective, or incorrect are eligible for free return and replacement/refund.
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Certain items such as customized, perishable, or hygiene-sensitive products cannot be returned unless received in damaged or defective condition.
2. How to Initiate a Return
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To start a return, log in to your Nawabizzmart account, go to “My Orders,” select the product, and click “Return.”
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You may also contact our customer support with your order details to request a return.
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Our team will verify your request and arrange a pickup or provide instructions for return shipping.
3. Refunds for Returns
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Once the returned product is inspected and approved, refunds will be issued to the original payment method within 3–5 business days.
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If the product is not eligible for return after inspection, it will be sent back to you at your cost.
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Shipping charges (if any) may not be refundable unless the return is due to our error (wrong or defective item).
4. Warranty Coverage
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All products purchased from Nawabizzmart are covered by a 90-day warranty against manufacturing defects, unless otherwise stated.
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Warranty claims must be supported with proof of purchase (invoice/order ID).
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The warranty does not cover damage due to misuse, mishandling, accidents, or unauthorized repairs.
5. Support and Assistance
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For warranty or return-related queries, please contact our customer service team via email or phone.
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Nawabizzmart reserves the right to update or modify this policy at any time, and the latest version posted on our website will apply.
